Inspect. Understand. Act.
Every Lunar inspection follows the same three-phase process, whether you're buying a home, satisfying an insurance carrier, or evaluating a commercial property. Here's exactly what happens, and when.
What happens, step by step.
Each phase breaks down into the same handful of steps, no matter which service you book.
Choose, schedule, and prepare
Pick the right inspection — use Find My Inspection if you're not sure, or go straight to Schedule Inspection if you already know. We confirm your appointment, then send a short preparation checklist so the property is ready and access is arranged. Attending the inspection is welcome but never required — most clients don't, and the report covers everything either way.
A 24-hour report, explained in plain English
You receive a digital report, typically within 24 hours of the inspection, including any carrier-ready insurance forms. Every report opens with a plain-English summary of what matters most, and clearly states what the inspection covers and its limitations — a home inspection is a limited visual examination, not an engineering, environmental, code-compliance, or warranty determination. If anything is unclear, call and we'll walk through it together.
Prioritize, resolve, and follow up
Use the report to prioritize what actually matters, and get qualified opinions or repair estimates for anything outside our scope — we don't perform repairs ourselves, to keep the inspection independent. After a qualifying repair, request a complimentary re-inspection of the named items, or reach out through the Support hub for amendment or documentation help.
Timeline and communication.
Request review
Requests submitted through Schedule Inspection are reviewed for availability, duration, and travel — confirmation follows by email, text, or phone, not an automatic booking.
24-hour report
Every completed inspection is followed by a digital report typically delivered within 24 hours, so contingency and renewal deadlines stay protected.
Follow-up window
Questions about the report are answered in plain English after delivery, and named repair items qualify for one complimentary re-inspection visit.
What Lunar does — and doesn't.
Setting expectations up front keeps the report useful and the relationship honest.
Lunar does
- A systematic visual inspection of accessible systems and components
- 24-hour digital reports, including carrier-ready insurance forms
- Plain-English explanation of findings and next steps
- Complimentary re-inspection of named repair items after qualifying work
A home inspection is not
- An engineering, structural, or environmental diagnosis
- A code-compliance inspection or municipal approval
- A guarantee of insurance approval, coverage, savings, or underwriting acceptance
- A warranty on the property or its systems
How the online request form works.
Lunar uses Spectora, a third-party inspection-scheduling platform, to collect and manage inspection requests. The Schedule Inspection page embeds Spectora's secure request form directly — submitting it creates a request, not an automatically confirmed appointment, and property/contact details you enter are shared with Spectora to process that request.
If the embedded form doesn't load, a direct link, phone number, and email address are always provided as a fallback on the scheduling page.